Privacy Policy
This Privacy Policy explains how Looksbay handles information collected through template purchases, service inquiries, project work, and customer support.
Last updated: September 2026
1. Information we collect
Looksbay may collect customer email addresses, billing names, order details, project-related information, and any additional information shared through contact forms, project inquiries, or service communications. This information is collected only to process template purchases, deliver services, and provide customer support.
2. How we use personal information
We use customer data to complete order processing, deliver digital products or custom web development work, prepare invoices, provide support, communicate project progress, and maintain records related to service delivery. We do not use customer information for unrelated marketing purposes unless we have explicit consent.
3. Payment processing
Payments for template purchases and custom services are securely handled by third-party payment processors, including Paddle and Lemon Squeezy. Looksbay does not store credit card numbers or other sensitive financial data on our servers. Any financial information is processed directly by these trusted payment providers in accordance with their own privacy and security policies.
4. Data sharing
We may share information with trusted service providers only where necessary to complete order processing, provide website work, manage customer support, or fulfill legal obligations. We do not sell customer data. Information may also be disclosed if required by law, a court order, or a regulatory authority.
5. Security
Looksbay uses reasonable administrative, technical, and organizational measures to protect personal data in our possession. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security against all potential threats.
6. Retention
We retain information only for as long as necessary to fulfill the purposes described in this policy, manage customer support, satisfy legal or accounting obligations, and protect against disputes or claims.
7. Your rights
If you would like to access, correct, update, or delete information we hold about you, or if you have questions about this Privacy Policy, please contact us at contact@looksbay.com. We will respond in accordance with applicable privacy laws and reasonable business practices.